If there is one thing that frustrates small business owners, it is ineffective contact management. There is a way to handle the process of updating existing contacts, the addition of new contacts, and the deletion of inactive contacts. We are all mobile these days with our laptop and PDA serving as extensions of our office. So how do we add a new contact to our PDA in the morning and distribute that new contact to other office members by the next morning? Better still, how can we correct a ...